What Objects Does the Integration Support?
Last updated: November 2, 2026
This article lists what the ConnectWise + HubSpot integration syncs, which direction each object syncs in, and the dependencies to plan around.
Supported objects
HubSpot | Direction | ConnectWise | Notes |
|---|---|---|---|
Companies | Two-way | Companies | |
Contacts | Two-way | Contacts | Requires the company sync |
Deals | Two-way | Opportunities | Products and line items are not required |
Products | ConnectWise → HubSpot | Product Catalog | Synced together with forecast items |
Line Items | Two-way | Forecast Items | |
Engagements (calls, meetings, emails, tasks) | Two-way | Activities | |
Notes | HubSpot → ConnectWise | Notes | |
Default associations | Two-way | Default associations | |
Parent-child associations | Two-way | Parent-child associations |
Dependencies
Contacts depend on companies. A contact needs its company to exist in, or sync to, the other system before it can sync.
Deals don't need products. Opportunities sync without products or line items, so you can turn on deal sync before your product catalog is set up.
Products and forecast items sync together. If you sync products, forecast items come with them.
Associations are kept. Default and parent-child associations sync both ways, so record relationships match in both systems.
What isn't supported
Service tickets, deletions and file attachments are outside the standard integration. See What the ConnectWise + HubSpot integration doesn't sync for what to do instead.