Which NetSuite Addresses Sync to HubSpot

The SyncSmart HubSpot + NetSuite integration syncs addresses between HubSpot and NetSuite. Because each platform stores address information differently, the integration supports only specific address types and mappings. Only the default billing and default shipping addresses sync; additional site addresses in the NetSuite Address Book do not.

NetSuite Address Storage

• NetSuite stores addresses in a separate object known as the NetSuite Address Book.

• Each object in NetSuite can have multiple addresses.

• Only default billing and default shipping addresses are supported for synchronization.

HubSpot Address Storage

• HubSpot has a single set of standard address fields.

• HubSpot does not support multiple address records natively.

• The integration does not add a set of HubSpot fields for each additional address book entry; it maps to standard address fields and existing custom fields.

Address Synchronization Details

• Default Billing Address from NetSuite is mapped directly to HubSpot’s standard address fields.

• Default Shipping Address from NetSuite is mapped to pre-configured custom fields in HubSpot.

Limitations

• Only the default billing and default shipping addresses in NetSuite are supported.

• Additional addresses stored in NetSuite’s Address Book will not sync.

• The integration does not add a set of HubSpot fields for each additional address book entry.

Recommendations

• Make sure the default billing and shipping addresses in NetSuite are set correctly, as only these will sync to HubSpot.

• To review or change the address field mappings, open the field mapping in SmartHub.

For further assistance, contact SyncSmart support.